Recent Engagement

The ultimate guide to DXP

Confronted with economic uncertainty and unexpected changes to basic business practices, brands across the board have had to rethink two key activities: customer retention...

Latest Whitepapers :

Getting eCommerce right in the 2020s.

How retailers can delight and convert shoppers online. For retailers across EMEA, the last two years have been tumultuous to say the least. From lockdowns to...

The real cost of corporate gifting

How our customers & our own teams achieve 731% ROI In this whitepaper, we share data from Reachdesk customers...

5 Effective Digital Marketing Techniques For Companies In Various Sectors

Modern technology has changed marketing techniques. Many businesses have shifted to online platforms. It is not only a...

Mind your KPIs

CARROLL MEDIA

Digital

8 must-have workflows for every marketing team

Creating a seamless experience requires always having a next step—the right next step—for your customers as they engage with your brand. Designing...

Demand

CARROLL MEDIA

Hundreds of small businesses generate leads and customers using expertly developed social media ads and content. Carroll Media has used its digital-marketing expertise...

Growth

Product

Whitepapers

The 2022 US contact center decision-makers’ guide

The “US Contact Center Decision-Makers’ Guide (2022 – 14th...

CARROLL MEDIA

Hundreds of small businesses generate leads and customers using...

Getting eCommerce right in the 2020s.

How retailers can delight and convert shoppers online. For retailers...

Honda’s 2023 corporate transformation focus

Honda’s 2023 corporate transformation focuses on five key factors:...

7 Best Content Marketing Platforms For An Effective Strategy

“Content is everything.” At least, that’s one variation of the...

Interest

Latest Articles

Reimagining the Power of Self-Service: How to Deliver CX to the Digital Doorstep

The world of customer experience (CX) has shifted, with most customers now preferring self‐service to live agent assistance. The pandemic has accelerated this process,...

Turn Complaints into Business Opportunities with Enlighten AI

Consumer complaints have high stakes for companies, particularly those in regulated industries such as financial services. Complaints can affect an entire organization, from risk and...

The Best Ways To Use Mail Tracker

If you are looking for an email marketing software, Mail Tracker is one of the best options that you can find. This article provides...

An IT manager’s guide to building or buying a CDP.

Customer Data Platforms (CDPs) have been gaining popularity in the marketing world for nearly a decade. The idea is simple: put all customer data in...

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